Your Privacy
Matters to Us
We are committed to protecting your privacy and being transparent about how we collect, use, and protect your personal information.
Our Privacy Principles
These principles guide how we handle your personal information
Data Security
We use industry-standard security measures to protect your personal information
Transparency
We are clear about what data we collect and how we use it
Your Rights
You have control over your personal data and can request changes anytime
Global Compliance
We comply with GDPR, CCPA, and other international privacy regulations
Introduction
YouNeed.dev ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.
Information We Collect
Personal Information
Information you provide directly to us
- Name and contact information
- Email address and phone number
- Company information
- Project requirements and preferences
Technical Information
Information collected automatically when you use our services
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Cookies and similar technologies
Communication Data
Information from our interactions
- Support ticket conversations
- Chat messages and emails
- Meeting recordings (with consent)
- Feedback and survey responses
How We Use Your Information
We use the information we collect for various purposes, including:
How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
Limited Sharing Scenarios
- • With service providers who help us operate our business
- • When required by law or legal process
- • To protect our rights, property, or safety
- • In connection with a business transfer or merger
- • With your explicit consent
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Technical Safeguards
- • SSL/TLS encryption for data transmission
- • Secure data storage with encryption at rest
- • Regular security updates and patches
- • Firewalls and intrusion detection systems
Administrative Safeguards
- • Access controls and user authentication
- • Employee training on data protection
- • Regular security audits and assessments
- • Incident response procedures
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small data files stored on your device that help us understand how you use our services.
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).
Your Privacy Rights
You have several rights regarding your personal data
Right to Access
You can request a copy of the personal data we hold about you
Right to Correction
You can ask us to correct any inaccurate or incomplete data
Right to Deletion
You can request that we delete your personal data
Right to Portability
You can request your data in a structured, machine-readable format
Right to Objection
You can object to certain types of data processing
Right to Restriction
You can request that we limit how we use your data
To exercise any of these rights, please contact us using the information provided below.
Contact Us About Your DataData Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your personal information, we will securely delete or anonymize it.
International Data Transfers
Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers are made in accordance with applicable data protection laws and that appropriate safeguards are in place to protect your personal information.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Questions About Your Privacy?
We're here to help you understand how we protect your privacy and data.